She’s turning a love of exploring the world into a growing business that puts her clients first.
Rebecca James didn’t just stumble into travel. She chose it. With a passion for exploring the world herself, she saw an opportunity to turn that love into something bigger. And in less than a year with JLT, she’s built Escape the Ordinary – Travel & Events into a business that’s already hit £110,000 in bookings.
Based in Nottinghamshire, Rebecca brings a warmth and authenticity to her client relationships that keeps people coming back. And talking. And tagging her on social media. Because when you’ve travelled as much as she has, you don’t just book trips. You curate experiences.
Travel Niche & Style
Rebecca’s secret? She asks the right questions. She digs into what her clients are really looking for, then offers extras they haven’t even thought of yet. A restaurant recommendation here. A private tour there. Options they didn’t know existed.
Her extensive travel background gives her an edge. She knows the destinations. She’s walked the streets, tasted the food, felt the vibe. So when she suggests something, it’s not from a brochure. It’s from experience. And her clients can feel the difference.
Her dream destination? French Polynesia. (We’re cheering for that FAM trip, Rebecca!)
The JLT Journey So Far
Rebecca joined JLT in August 2024, and she hasn’t looked back. What started as a love of travel has become a full-fledged business where every booking feels like a win. Big or small, each one matters.
What makes her proudest? Seeing her clients share their plans on social media. Hearing them talk about her business to friends and family. Watching trust turn into referrals. That’s the magic she’s building.
Her next goal? To keep growing. To learn even more of the trade. To become the person her clients come to for all their travel needs. And with the momentum she’s already built, we have no doubt she’ll get there.
Memorable Booking Moment
Ask Rebecca about her favourite booking, and she’ll tell you about the Dubai trip. A close friend trusted her completely to find the best hotel, location, and service. Everything was planned to perfection.
Then the transfer back to the airport fell through.
But here’s where Rebecca shines. Instead of panicking, she supported her client through the problem. She handled it. She made it right. And now? That friend doesn’t just book with her. She tells everyone about Rebecca’s service and how she showed up when it mattered.
That’s the kind of trust you can’t fake. And it’s the kind of business that keeps building.
Words of Wisdom
When asked what surprises her most about running a travel business, Rebecca’s answer is honest and refreshing: “Everything. There is so much to learn.”
She knows there’s always more to discover, and that excites her. Because every bit of growth means better service for her clients.
Her advice to anyone thinking about starting their own travel business? “Definitely do it, if you have the passion, commitment and want to give this a go. Do it!!”
And her favourite JLT tool? It’s the Hub for her. Training, support, knowledge, and agent wins all in one place. It’s where she goes when she needs answers. And where she celebrates when she gets results.Oh, and one more gem from Rebecca’s travel wisdom: “You can usually buy anything wherever you are, so don’t stress if you forget something.” A good reminder that the trip is what matters, not the packing list!
